RepairNet
Facilities Request Tracker
RepairNet aims to improve the efficiency of facilities management by providing students with real-time updates on their requests and scheduled maintenance visits to enhance the student life experience for all the college students living on campus.
   
/about repairnet

Students currently experience frustration with the lack of transparency and communication in the facilities request process. Many encounter delays, miscommunications, and the inconvenience of multiple platforms. RepairNet addresses these pain points by centralizing the request process, providing timely notifications, and improving communication between students and facilities teams.

Top Features of RepairNet:
  • Single Sign-On Integration
  • Facilities Request Submission
  • Request Tracking Dashboard
  • Notifications and Alerts
  • Feedback Mechanism
  • Admin Portal for Facilities Team

Our Vision is to streamlines interaction between students and the facilities department by leveraging the university’s existing infrastructure which is the Housing Portal.

/features overview
Single Sign On

Single Sign On

Allows students to use their existing Brandeis credentials to log into RepairNet, eliminating the need for separate logins and reducing friction in the user experience.

Saves Time, Convienient and Accesible

Facilities

Facilities Request Submission

Students can submit requests directly through the platform, detailing the issue they need fixed (e.g., plumbing, electrical, HVAC).

Simple, Accurately documented and Submitted

Request

Request Tracking Dashboard

User-friendly dashboard where students can monitor the status of their requests, including whether they’ve been assigned to maintenance staff, in progress, or completed.

Transparency, Reduces uncertainty

Notifications

Notifications and Alerts

Automated notifications sent to students when their requests have been updated, including when a maintenance visit has been scheduled.

Keeps students informed and allows them to plan their day around upcoming maintenance visits, reducing interruptions.

Feedback

Feedback Mechanism

After a request has been resolved, students can provide feedback on the service they received, allowing facilities teams to improve based on student input.

Continuous improvement of the service, User Feedback, Quality Maintenance

Admin

Admin Portal for Facilities Team

A backend portal for the facilities team to manage requests, assign tasks, and communicate with students.

Analyticson on repair frequency,maintenance costs and assistance in predictive maintenance planning

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/meet the team
SamiyaSamiya Islam
ZenZen Edwards
JameerJameer Santos
© 2024 RepairNet
Built and designed by Samiya Islam
All rights reserved.